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Managed Digital Services

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The ESC manages an environmentally controlled in-house U.S. DOT security-certified Tier 3 hosting facility, known as the Systems Management Facility(SMF). The SMF is one of four authorized FAA Enterprise Data Centers. The SMF holds certification with the International Standard for Organization (ISO) 20001 as a certified facility. The SMF has a diverse and dedicated staff of Information Technology professionals who are proficient in systems architecture and integration, infrastructure management and operation, and disaster recovery. The SMF secure IT infrastructure consists of nearly 700 physical and virtual servers, over 75 Oracle databases, more than 15 Microsoft SQL Server databases, and offers in excess of 1,520 terabytes of physical data storage. The facility has redundant operations in cooling, emergency power, and uninterrupted power supply and is rated as a Tier 3 data center.

The Data Center provides services such as:

  • Oracle Federal Financials
  • Federal Payroll Tools
  • Time and Attendance/Labor Distribution
  • Procurement Information Management, Procurement Request Information System (PRISM)
  • Custom Application Development, Maintenance and Support

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