The TARMAC: Training ARound MMAC
Vol.9 Issue 3
The TARMAC – Training ARound MMAC

Standard Operating Procedures

Do you have a regular process that has not been documented in the form of a Standard Operating Procedure? Standard Operating Procedures (SOPs) are a great way to ensure that you follow the agency’s best practices and provide consistency for processes. SOPs range and cover various financial, procurement, and administrative subjects.

To standardize processes within AFN and our Functional Areas, AFN-120 has a host of SOPs, Memorandums of Understanding, and Operating Instructions available in subject areas such as Information & Technology Services, Financial Services, Recognition Awards, In-Position Increases, Length of Service Awards, Reasonable Accommodations, and Records Management, just to name a few. To view the SOPs, please visit AFN Standard Operation Procedures (SOPs), Orders & Memorandums of Understanding (AFN Standard Operating Procedures (SOPs), Orders & Memorandums of Understanding ( If you have any questions regarding AFN SOPs, please contact Terri Drake at

User Education & IT Advocacy

The Office of User Education and IT Advocacy (APS-220) hosts weekly training sessions on Microsoft 365 apps or even one-on-one software mentoring. To learn more about each course, please visit the IT Training tab on eLMS.

Federal Employees: Find a course number on the Weekly Schedule below, then visit eLMS to register for the session of your choice. Search on keyword "M365" to see all the M365 instructor-led classes.

Contractors: Visit the IT Training tab and select the course in the course description to register in MS Bookings.

Site menu – FAA, Skillsoft, IT Training, Individual Development Plan

Weekly training schedule

PRISM Zoom Instructor-Led Training-April 2023

The PRISM team hosts online Instructor-Led Training for NEW USERS and Users needing a REFRESHER course. To register for the training courses, please send an email with the course name, date, and time to Tomeka Edwards & Jane Chou.

Registration is required prior to attending. Once registered, you must attend the entire session (Attendance will be taken by the instructors). After completing the course, all attendees will receive a PRISM Training Certificate as proof of course completion.

PRISM PCARD Requistioner/Holder Training: Please register for only one session
April 19: 11am – 4pm EST (Register by April 17)
April 21: REFRESHER TRAINING/Q&A* - 1pm – 3pm EST (Register by April 19)
*No training certificate

BUYER/CO TRAINING: (Attendees must attend the entire course to receive credit)
April 24-25: 9am – 4pm EST (Register by April 20)

Useful Training Links:

Career Resource Guide - PowerPoint Presentation (
Career Development On-Demand - CAREER DEVELOPMENT ON-DEMAND (
Cloverleaf Assessments Registration - Cloverleaf | Build Better Teams
eLMS Helpdesk -

MMAC PL-1’s & Training Coordinators

Please feel free to contact your organization’s Training Coordinator with any questions or for more information on the MMAC Training Program.

"Learning never exhausts the mind." – Leonardo da Vinci

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