ARAMARK Services at the Aeronautical Center
Vol.3 Issue 2
ARARMARK logo

Keeping employees fed and clothed is one mark of this company. ARAMARK is the world's #3 contract foodservice provider (behind Compass Group and Sodexo) and the #2 uniform supplier (behind Cintas) in the U.S. It offers corporate dining services and operates concessions at many sports arenas and other entertainment venues. ARAMARK Refreshment Services unit is a leading provider of vending and beverage services. The firm also provides facilities management services. Through ARAMARK Uniform and Career Apparel, the company supplies uniforms for healthcare, public safety, and technology workers. Founded in 1959, ARAMARK became a public company again in 2013.

Geographic Reach

ARAMARK has operations throughout the U.S. and more than 20 other countries. International markets account for more than a quarter of the company's revenue. The company has a diverse customer base, serving customers in 45 states, Puerto Rico, and one Canadian province. The company has more than 200 service locations and distribution centers across the U.S. and one service center in Ontario, Canada.

Operations

The company operates through two primary business segments: food and support services, and uniform and career apparel. ARAMARK's foodservices is a large player in the events concessions segment with hospitality contracts serving more than 80 professional and college sports facilities, along with more than 30 convention centers. Other units focus on schools, universities, healthcare facilities, and correctional facilities.

Sales and Marketing

ARAMARK serves businesses of all sizes in many different industries. Like its outsourcing rivals, ARAMARK competes primarily through bids to provide services to specific clients. It is generally engaged through long-term contracts that are renewed on a periodic basis. Most of ARAMARK's contracts allow the company to retain all revenue from its operations while paying a commission to the client; it also works under management-fee arrangements under which clients bear some of the financial risk for expenses. In addition, the company's uniform and apparel division also sells products (outerwear, safety gear, work wear) directly to customers.

Food Service at the Mike Monroney Aeronautical Center (MMAC)

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ARAMARK offers on site catering for the many MMAC organizations’ and special emphasis programs’ fundraising and special events.

ARAMARK has been servicing Tinker Air Force Base since May 1999 and servicing the Aeronautical Center since late 2002. An integral part of the positive relationship ARAMARK has with the customers at the Aeronautical Center, has been because of the Food Service Director, Lee Woods. Mr. Woods has been the Food Service Director since June 2011 and was the Executive Chef from March 2007 until June 2011. Mr. Woods acknowledges that patrons’ needs have changed over the years. He strives to provide customers with continuous improvement, offering new ideas to the menu along with maintaining excellent customer service. Some future plans include a call-in food order placement with delivery. Mr. Woods is also working with ARAMARK and the Office of Facility Management (AMP-001) to incorporate a mobile food ordering system that will allow delivery and pick up capabilities. ARAMARK offers on site catering for the many MMAC organizations’ and special emphasis programs’ fundraising and special events. With the MMAC food policy in place since 2004, the patrons feel comfortable requesting ARAMARK services for their organization’s events. If you have any questions or would like to request ARAMARK services for your event, please contact the Employee Services Program Manager, Karlee.baldwin@faa.gov (AMP-001) at (405) 954-3841.

Aramark History

Cafeteria Services (including a weekly menu)

Food Services including the MMAC Policy on Food Related Activities

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