• Help Desk staffed 24/7/365.
• User training and online tutorials.
• User group meetings.
• Specific or tailored support packages on demand.
• Ambassador Program
º We place one of our people in your organization for maximum focus on your needs.
• Project Management. For large projects, we will guide you through the process by:
º Assigning a Federal Project Manager.
º Analyzing your needs and working with you to develop a solution.
º Designing, building and testing the appropriate solution.
º Implementing the system, training and supporting your users.
º Using a structure project management approach, such as Oracles' Application Implementation Methodology (AIM).